Shipping Policy
A legal disclaimer
Order Confirmation & Processing
-
Upon successful payment and confirmation of payment, the order will be immediately processed.
-
A confirmation email will be sent to the customer with order details.
Processing Time
-
Orders will be processed within 1–3 business days after payment confirmation.
-
Any issues or delays in processing will be promptly communicated to the customer.
Shipping Timeframe
-
The estimated delivery time is within 30 days from the date of payment confirmation.
-
We strive to ensure that all orders are delivered on time; however, delays due to external factors (e.g., shipping carrier delays) may occur.
Shipping Costs
Shipping fees will be calculated at checkout and will depend on the customer’s location.
-
Free shipping may be available for certain locations or promotions.
Shipping Policy
Delivery Guarantee
-
If the product is not delivered within 30 days, an automatic full refund will be issued to the customer.
-
Refunds will be processed within the day, after the 30-day delivery period ends.
Tracking Information
-
Customers will receive tracking details via email once the item is shipped.
-
Tracking can be used to monitor the delivery status at any time.
Shipping Restrictions
-
Shipping is available within select areas. Please verify eligibility on the checkout page before completing the purchase.
-
P.O. Boxes and certain remote areas may have shipping restrictions.
Shipping Policy
Damaged or Lost Items
-
In the rare event that the product arrives damaged or is lost in transit, please contact our customer support team within 7 days of delivery for assistance.
-
We will provide a replacement or refund, based on the situation.
Customer Support
-
For any questions or concerns regarding your order, please contact our customer support team at bayana.f1.egokart@gmail.com or 0994-824-7286.